Need help maintaining WordPress? We’ve got your covered.
Starting at R500/month
We can do the admin database work or set up redirects so you’re free to focus on your business.
Is your WordPress site running slow? Our experts can bring it up to top speed.
Pick your plan based on how much you will need done per month. Points go towards tasks completed by our experts. Every task in the WordPress Premium Support catalog costs one point, regardless of the amount of time taken. All plans include Site Recovery.
Every WordPress theme needs maintenance, and who wants to deal with that? Let our experts handle it for you.
Make sure your site looks great. Select from any of the categories below. Each bullet represents one point. Install, change or update a theme
Customize a theme Modify one of the following for a theme: -Header -Sidebar -CSS -Background -Menu (Each modification along with one revision will consume one credit.)
Want to install a plugin? Maybe change your config file? We got it covered, no sweat.
Get your site’s backend issues fixed. Select from any of the categories below. Each bullet represents one point.
A php.ini, web.config, or .htaccess will be edited or created based on the request.
Permalinks, MySQL optimization and fixing connection strings.
Ensure that your database is working smoothly. Select from any of the categories below. Each bullet represents one point.
Make sure your website is working well. Select from any of the categories below. Each bullet represents one task.
It’s a subscription-based service, available 24/7/365, that provides assistance or fixes for WordPress-related issues that come up at a moment’s notice.
Peace of mind. Knowing that you have a WordPress expert available anytime to help you solve problems takes a load of stress off your shoulders. Not to mention, it’ll save you a ton of time.
WP Premium Support is based on a monthly point cycle. Every month, WP Premium Support points reset and do not roll in to the following month. When a task is submitted, the point is consumed and placed in a pending status until the request is closed, consuming the point in the cycle in which it was started.
Yes, WP Premium Support is not available for certain tasks or sites. Click here to see a full list of WP Premium Support services and restrictions.
We have you covered with a couple of options. You can upgrade your plan to the next tier, or you can purchase additional points if you do not think you will need the added points on a recurring basis.
That depends on how much help you need. Each task costs one credit, and we offer 1-, 3-, 5- and 10-credit plans. If you think you’ll need more help, you’ll save money with a higher credit plan.
Yes. Our WordPress developers can help with most hosting providers. You are not required to have Inslyhost hosting services. If your website is not hosted by Inslyhost, then when you add the site to your subscription, you will be prompted to enter the credentials for your site.
Call us anytime at 071 545 5541 and we’ll do our best to answer all your WP Premium Support questions.